Failed to validate your Sins registration information

Stardock Central

Published on February 20, 2008 By jdhas In Technical

I've been playing Sins since Beta 4 back in September, and the full game since it came out, without any problems. However, today, when I opened Stardock Central, received the following error message:

"Failed to validate your Sins registration information.

Please verify that you have entered your email address and serial number correctly."

Is there something wrong with my registration? I have also sent an email to Stardock Sales support, but I thought I might be a reply quicker here.

Thanks!
-jdhas

Comments

kryo

on Feb 20, 2008

Support will be able to check your account and sort out any issue that has popped up.

jdhas

on Feb 20, 2008

Thanks Kyro.

Fortunately, I can still play the game, but I just get the error when I open SC (which I did today to update GCII).

-j

HKEY_LOVECRAFT

on Feb 24, 2008

I, too, receive this message every time I open Stardock Central and select Games from the top of the list on the left. I have double-checked my registration information, re-registered, and reinstalled (both from the DVD & via SDC), all to no avail.

I realize it may be merely cosmetic, but it's annoying. Any suggestions?

Thanks!

kryo

on Feb 24, 2008

Any suggestions?

Email support@stardock.com about it and they should be able to fix you up.

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